Privacy Policy

Last updated: January 15, 2024

This Privacy Policy explains how Doctor Digital collects, uses, and protects your information.

Information We Collect

We may collect information you provide directly, such as account details, profile information, and any data you submit through the platform.

Examples include name, email address, organization details, and communications you send to support.

Platform Usage Data

We automatically collect certain technical data to improve reliability and user experience, including device type, browser information, IP address, and navigation behavior.

This data helps us troubleshoot issues, prevent abuse, and improve performance.

Meta/Facebook Data

If you connect a Meta/Facebook account, we only access the information permitted by the relevant API permissions and user consent.

We do not post to your accounts or perform actions beyond the scopes you authorize.

AI Processing

AI-assisted features may analyze your data to provide recommendations and insights. We do not use your private data outside the purposes described in this policy.

AI outputs are generated for your account context and are not used to train third-party models without explicit consent.

Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You may manage cookies in your browser settings.

Disabling cookies may reduce functionality, including sign-in persistence and preference storage.

Data Security

We use reasonable technical and organizational safeguards, including encryption in transit and at rest where applicable, access controls, and routine security monitoring.

We limit access to sensitive data to authorized personnel on a need-to-know basis.

User Rights

Depending on your region, you may request access, correction, deletion, or restriction of your personal data.

To submit a request, contact support through the platform and include sufficient information to verify your identity.

Third-Party Services

We may rely on trusted third-party providers for hosting, notifications, analytics, and payments. We review partners for security and compliance.

Each provider is contractually required to protect your data and use it only for the contracted service.

Data Retention

We retain information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

If you close your account, we will delete or anonymize data according to our retention schedule.

Contact Information

For privacy questions or requests, please contact us through the platform’s support or privacy channels.

We may update this policy periodically. Changes will be posted in the platform and become effective upon publication.